Senior Product Designer

Empathy is on a mission to help families with everything they face after the loss of a loved one. With an award-winning product, powered by tech and driven by purpose, we provide peace of mind by guiding families through all the tedious and time-consuming tasks that follow a loss, automating many of the processes so that they can focus on what truly matters.

Design is a key element in everything we do at Empathy, providing a visual framework that helps families feel supported, comforted, and valued. Communicating with those who are experiencing a crisis requires a sensitive and simple approach. We strive to provide a soothing experience and a clear interface that will guide them as they progress in their logistical tasks and on their road to healing.=

We’re seeking a Senior Product Designer who excels in complex problem-solving and leads cross-functional collaboration to turn challenging user needs into elegant, impactful, and beautiful solutions. This role combines strategic thinking with hands-on execution to drive innovation and elevate our core products. 

• Design end-to-end product experiences for our core products—from research and ideation to execution and refinement.
• Partner with product managers, engineers, and researchers to solve user needs.
• Use user research, usability testing, and data analysis to guide design decisions.
• Create wireframes, prototypes, and high-fidelity UI designs that meet user needs and brand goals.
• Champion design excellence and usability for intuitive, accessible products.
• Help build and evolve our design system for consistency across touchpoints.
• Provide mentorship to junior designers while nurturing a collaborative, growth-focused culture.

• 5+ years of experience in product design, with expertise in both visual and interaction design.
• An independent problem solver who takes projects from concept to completion, creates elegant solutions for complex challenges, and builds prototypes that showcase design decisions.
• A strong communicator and storyteller who presents design ideas through compelling narratives, translates complex concepts into clear information, and exchanges constructive feedback to foster growth and collaboration.
• Growth-oriented, demonstrating dedication to continuous learning, flexibility in dynamic environments, and a versatile approach to design challenges.
• A natural leader who guides and mentors team members and drives positive change with a focus on inclusion and equity.

Please include a link to your portfolio.