Channel Partnerships Manager

Empathy is on a mission to help families with everything they face after the loss of a loved one. With an award-winning product, powered by tech and driven by purpose, we provide peace of mind by guiding families through all the tedious and time-consuming tasks that follow a loss, automating many of the processes so that they can focus on what truly matters.

Our team is passionate, empathetic, and dedicated to providing world-class solutions to families in need. We work collaboratively to identify pain points and design elegant solutions that empower and support our users.

About the Team

Our sales team takes pride in our mission-driven approach. We work together remotely across the U.S. to build vision-oriented relationships and find new opportunities. We also value cross-team collaboration, working across the company to offer the best product to our customers.

This role reports to the Head of Channel Partnerships. You will be working collaboratively across Marketing, Sales and other teams to identify, implement and grow channel partnerships. In this capacity, you will be the liaison between Empathy’s partners and go-to-market teams in order to execute on growth strategies, competitive differentiation, new market opportunities and will be a catalyst in moving Empathy to the next stage of growth.

• Execute on channel partner strategy to drive revenue growth and expand Empathy's market presence.
• Build and maintain strong relationships with key partners, including benefits consultants, life insurance carriers, health plans, and other strategic channels.
• Develop and nurture relationships with key contacts in the consulting community and other strategic partnerships, to drive strong relationships and increase their understanding about our capabilities.
• Execute on identified opportunities to drive new sales and revenue growth through existing partnerships.
• Partner with Account Executives and BDMs to build strategic plans and support their prospecting and sales efforts by leveraging our existing and emerging channel partnerships
• Stay abreast of Empathy’s product, value proposition and roadmap, identify effective ways to educate consultants and partners on this information
• Manage the full sales cycle from prospecting to closing new partnerships
• Own tasks as an individual contributor with the potential to build and grow our channel team over time.

We are seeking a highly motivated and strategic Channel Partnership Manager. In this role, you will be responsible for developing and executing Empathy's alliance & partnership strategy in the Employee Benefits space, focusing on consultant relationships, life insurance carriers, health plans, and new emerging verticals. This role will span across both partner management/growth as well as net new partner execution. You own driving revenue and opportunities in new or growing markets via relationships with channel partners.

• 5+ years of experience in healthcare consulting, insurance carriers, or benefits solutions
• Proven ability to navigate complex organizations and build strong, trust-based relationships with diverse stakeholders
• Deep understanding of partner management, sales cycles, and revenue growth strategies
• Track record of exceeding sales targets and driving partner engagement
• Previous experience using Salesforce and Benefit flow
• Holds Life & Health license - resident state minimum 
• Strong communication skills with a collaborative, cross-functional mindset
• Ability to thrive in ambiguity, turning challenges into clear strategies
• High ownership, accountability, and results-driven approach
• Mission-driven with a passion for supporting communities navigating loss

The base salary for this position ranges between 135-150k. This is decided based on many factors, including but not limited to: skills, qualifications, and geographic location. In addition to base salary, we are proud to offer stock options in the company and a competitive benefits package.

To support our employees, we offer comprehensive benefits both in and out of the office. These include premium healthcare, comprehensive paid time off, and flexible parental leave. Our bereavement care includes premium access to the Empathy platform and support for employees and their families. We support financial wellness with a company-sponsored 401(k) plan and up to a 4% employer match, along with competitive stock options. With annual retreats, team lunches for our NYC office, and a remote employee stipend, we prioritize spending time together and investing in our people. We hope you will want to join our exceptional team!