About Empathy
Empathy is on a mission to help families with everything they face after the loss of a loved one. With an award-winning product, powered by tech and driven by purpose, we provide peace of mind by guiding families through all the tedious and time-consuming tasks that follow a loss, automating many of the processes so that they can focus on what truly matters.
Our team is passionate, empathetic, and dedicated to providing world-class solutions to families in need. We work collaboratively to identify pain points and design elegant solutions that empower and support our users.
You will be part of a close-knit team of product managers, designers, engineers, and business owners, all working collaboratively to deliver innovative, high-quality products. In your role as a Product Manager, you'll have a key role in shaping the future of our products, directly impacting the lives of families during their times of need.
In this role you will
- Conduct in-depth research to identify and validate customer needs and pain points, utilizing various methods such as observations and conversations with users.
- Gain a comprehensive understanding of the challenges faced by families during post-loss situations.
- Utilize your experience in product management to guide the development of our software, ensuring it effectively meets the needs of our users.
- Work closely with designers, engineers, and business stakeholders to define product requirements, prioritize features, and oversee the delivery of high-quality software within budget and on schedule.
- Employ data-driven insights to measure product success and identify areas for improvement.
- Stay informed about industry trends and emerging technologies relevant to our product domain.
Requirements
- At least 3 years of experience in Product Management, with a strong record of developing, growing, and managing impactful software products.
- A results-oriented mindset with a track record of delivering products that meet customer needs.
- Excellent analytical skills, with experience in using data to inform product decisions.
- Strong communication skills, capable of presenting complex ideas in a clear, concise manner.
- Exceptional ability to multitask and operate effectively across various functions. This includes maintaining a sharp focus on multiple tasks simultaneously, ensuring each is given the right priority and attention to detail.
- A keen eye for detail and a passion for creating outstanding user experiences.
- Experience with analytics tools, utilizing both qualitative and quantitative data to guide product decisions.
- Independent, self-motivated, and adaptable to changing domains.
- Team player with strong interpersonal skills, leading and contributing to cross-functional teams.
- A genuine passion for using technology to solve complex problems and positively impact people's lives.
- Experience in sectors dealing with family services, caregiving, or similar domains is a plus.
Apply now
At Empathy, we believe that our workforce should reflect the range and variety of the families we serve. We are an equal opportunity employer, where all employment decisions are made without regard to age, sex, race, ethnicity, nationality or nation of origin, religion, ability, medical condition, marital status, pregnancy, gender identity or expression, sexual orientation, veteran status, or any other status protected by local, state, or federal law.