We’re Expanding Our Reach: Empathy is Partnering with Serenia Life to Support More Families
We’re proud to share today that Empathy is teaming up with Serenia Life Financial to bring our bereavement support to more families. As part of this partnership, Serenia Life beneficiaries will now have access to the expert guidance, practical tools, and compassionate care that Empathy provides—helping them through all the overwhelming tasks and emotions that come after a loss.
Helping Families When It Matters Most
Losing a loved one is never easy, and beyond the personal toll, there’s so much that needs to be taken care of—funeral arrangements, estate matters, financial decisions, closing personal accounts, paperwork, and more. Many families feel completely unprepared for the long list of responsibilities that come with loss, and getting through that list often involves spending months jumping through hoops. That’s where Empathy comes in.
Now, thanks to our new partnership with Serenia Life, more people will have access to:
One-on-one, confidential support from our dedicated care team
Step-by-step guidance for legal, financial, estate, and administrative tasks
A comprehensive library with expert resources, tools, and guides for managing grief and getting through the to-do list.
Serenia Life is known for simple human kindness and putting people first. By offering Empathy’s bereavement support as part of their life insurance benefits, they’re ensuring their members’ families get more than just a payout—they get real help with a human touch during one of the hardest times in life.
A Growing Mission, A Bigger Impact
At Empathy, our goal has always been to change the way families experience loss and get through the most trying times. We believe no one should have to figure it all out alone, and with every new partnership, we’re making sure more people have the support they deserve.
Serenia Life is the first Canadian member-based life insurer to offer Empathy’s services, and we’re thrilled to work alongside them to bring meaningful, practical bereavement care to families.