The comprehensive support system for loss

Helping families through life's most challenging moments
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Trusted by leading organizations

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Prudential
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Lincoln
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HIG
YOUR SUPPORT SYSTEM

Human care, enhanced by technology

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Your Care Plan Widget
Get your bearings—and a plan

We'll create a personalized Care Plan, tailored to your family's most urgent needs, to help you face the challenges of loss.

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Closing Accounts Widget including closed Facebook and Comcast (Xfinity) account, and a pending closing of PayPal account
Finish your tasks faster

Use our time-saving tools to get the benefits you deserve and cancel accounts and subscriptions.

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Grief Support Widget - Feel safe breathing exercise
Get grief support anytime

Whenever, wherever you need them: audio companions, meditations, breathing exercises, journal exercises, and expert content.

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Care Manager Widget - Your next call with grace is at 24pm
Work with a partner

You'll have a dedicated Care Manager throughout this experience—and they're backed up by a whole team who's here for you around the clock.

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Probate Widget - showcasing Florida's probate threshold
Tackle probate with confidence

We'll help you navigate your state's probate process, and find any documents or resources you need.

How it works

1
Answer a few questions to get matched with a Care Manager
2
Get immediate help with administrative tasks
3
Receive a personalized Care Plan tailored to your needs
4
Access ongoing support for emotional and logistical hurdles
Reducing Stress and Financial Burden
My mother passed away suddenly. Empathy was there to help immediately with her obituary and funeral, and later with probate and much more.
4.8/5
average user rating following Care Team session
189
hours on average saved for each family
$3,007
average cost savings per family

Empathy Stories

Everyone deserves help after loss.