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Support through loss and all that comes next

As part of your policy with Thrivent, you get access to Empathy’s services at no extra cost, to help you handle all the complex practical and emotional issues that loss brings.

Dedicated Care Team

Chat with a team of Care Managers for expert advice and on-demand support.

Probate
Navigation

Understand the probate process – and if you can avoid it.

Benefits Guidance

Learn how to navigate the process of receiving all your family is entitled to.

Managing
Accounts

Get help with the tedious process of deactivating or transferring accounts.

Personalized 
Care Plan

A step-by-step plan tailored to your needs, with everything you need to make progress.

Grief Support

Supportive resources to help you cope with difficult days and challenging emotions.

Our Team is here to help you get started

Empathy’s dedicated Care Managers are available to provide personalized, one-on-one practical and emotional support, no matter what you're dealing with. They are available via chat, email, text, and phone.

Supporting families through loss

Helped me through rough times

Pretty good resources for support and guidance. Helped me go through times where I had no idea what to do and how to deal with life.

Review by
Joseph_nyc

Empathy is wonderful. It has so many answers to questions I had, all written down in short, simple and clear language. I'm highly impressed, and very grateful to have empathy with me in this journey. Thank you to the team.

Play Store Review by
Dan Austin

Love love love this app!!! It has made things easier to understand & helped so much in figuring out exactly what all was needing to be done bc none of my family realized it was this complicated & had to go thru court but this has made it so much easier & helped us to make sure nothing was missed.

Play Store Review by
Kara Marie Reid

Phenomenal app. With no more family alive, it could be presumed my level of expertise in this matter would be great. Unfortunately, Life became different with each passing. As to be expected, alongside that stress grew significantly causing multitudes of chaos and calamity that the empathy app alleviated instantly. I couldn't be at this level of moving forward without empathy. Don't hesitate on the premium subscription. It's extremely beneficial in communicating with professionals involved.

Play Store Review by
Nicole Shanks

This app has helped me a lot when I lost my husband due to COVID-19. At a time like that it's hard enough to think let alone remember everything that needs to be done after a loved one passes.

Play Store Review by
James Golden

Have a question?

Contact us at [email protected] or read our FAQ page.

Member benefits and programs are not guaranteed contractual benefits. The interpretation of the provisions of these benefits and programs is at the sole discretion of Thrivent. Membership benefits are reviewed and evaluated regularly. Thrivent reserves the right to change, modify, discontinue, or refuse to provide any of the membership benefits or any part of them, at any time. You should never purchase or keep insurance or annuity products to be eligible for nonguaranteed membership benefits. You should only purchase and keep insurance and annuity products that best meet the financial security needs of you and your family. Consider the cost, features, and benefits of specific insurance and/or annuity products.