Redefining support for life's hardest moments

Empathy partners with leading financial institutions and employers to ease logistical and emotional burdens when it matters most.

The platform for support at scale

Planning a Legacy

Empathy LifeVault™

Users can create legally compliant estate planning documents in minutes. Through guided experiences and tools designed to work through emotional barriers, Empathy LifeVault™ serves as the single source of truth for financial assets and directives, so loved ones aren’t left endlessly searching and guessing.

Improving outcomes for institutions and the people they serve

45M+

individuals covered

3X

more beneficiaries turn into high intent leads

4.8/5⭑

user satisfaction rating

212+

hours saved per user

Turn every moment into a loyalty moment

For Life Insurance

Turn life insurance into a tangible, living benefit, with a unique solution that demystifies estate planning, provides logistical and emotional support to navigate loss, and empowers distribution channels to deepen client relationships.

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For Banks & Wealth Firms

Retain and grow assets by equipping advisors to navigate estate complexity — with visibility into assets, heirs, and life events that turns loss and legacy into lasting, multi-generational relationships and prevents asset leakage.

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For Employers

Deliver continuous, differentiated support that reduces HR burden, strengthens employee and family relationships, and drives engagement across the entire journey, from planning through loss and recovery.

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How leaders are redefining support with Empathy

Supporting beneficiaries with tech enabled care

Industry: Life Insurance
Headquarters: Newark, NJ
Established: 1875
Employees: 38,000
Assets Under Management: $1.512 trillion

Comprehensive support shouldn’t be a luxury, it should be the standard

Empathy delivers meaningful support when it matters most.